Welcome to Misk. Your trust means everything—and protecting your personal information is part of our promise to deliver an experience as intentional and graceful as our designs.
1. Information We Collect
- Personal Data: Name, email, shipping and billing addresses, phone number—collected when you place an order, sign up, or contact us.
- Payment Details: Processed securely via third‑party gateways. We do not store full card details on our servers.
- Usage Data: IP address, device type, browser type, pages viewed, session duration—collected via cookies or analytics tools.
- Communication Data: Messages or feedback you send via contact forms or email.
2. How We Use Your Information
- To process and fulfill orders, manage your account, and communicate order updates.
- To improve our website, products, and services by analyzing browsing behavior.
- To send you marketing communications (with your consent), including news about launches, promotions, or events.
3. Cookies & Tracking
We use cookies and similar tools to enhance your experience, track website activity, and support advertising efforts. You may opt out or disable cookies via your browser settings—but some site features may be affected.
4. Data Sharing & Third‑Party Services
To serve you better, we may share your personal data with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers to deliver your order
- Analytics providers (e.g., Google Analytics)
- Marketing platforms (only if you’ve opted in)
We ensure that all third parties comply with data protection standards and only access the data necessary to perform their services.
5. Security Measures
Your data is protected with SSL encryption, secure hosting, and industry-standard safeguards. We regularly review processes to ensure the information we hold remains safe and private.
6. Your Data Rights
You have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data where applicable
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at support@misk.com. We aim to reply within 10 business days.
7. Children & Minors
Our site is intended for users aged 18 and above. We do not knowingly collect data from minors. If we become aware of any data collected from a minor, we will remove it promptly.
8. Policy Updates
We may update this policy over time. Any changes will be posted here with a revised effective date. Continued use after changes implies acceptance.
9. Contact Information
If you have questions or concerns about this policy or your data, you can reach us at:
Misk Co.
Email: support@misk.com
Attention: Privacy Officer